Terms of service
Terms of Service
Please read these terms carefully. By using our store and services, you agree to be bound by the conditions outlined below.
Last updated: May 24, 2026
Welcome to Luso Liquors. The terms "we", "us" and "our" refer to Luso Liquors. Luso Liquors operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Luso Liquors is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
Section 1 – Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
Section 2 – Our Products
We have made every effort to provide an accurate representation of our products and services. However, colours or product appearance may differ from how they appear on your screen due to your device settings and configuration.
We do not warrant that the appearance or quality of any products purchased will meet your expectations. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product or limit quantities at any time.
Section 3 – Orders
When you place an order, you are making an offer to purchase. Luso Liquors reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Luso Liquors confirms acceptance and processes your payment.
Please review your order carefully before submitting, as Luso Liquors may be unable to accommodate cancellation requests after an order is accepted. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
Section 4 – Prices and Billing
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.
You agree to provide current, complete and accurate purchase and payment information for all purchases. You represent and warrant that the credit card information you provide is true, correct and complete, and that you are duly authorised to use such credit card for the purchase.
Section 5 – Shipping and Delivery
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
Once we transfer products to the carrier, title and risk of loss passes to you.
Section 6 – Intellectual Property
Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, are owned by Luso Liquors, its affiliates or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.
Section 7 – Optional Tools
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input over. We provide access to such tools "as is" and "as available" without any warranties or representations of any kind and without any endorsement.
Any use by you of optional third-party tools offered through the site is entirely at your own risk and discretion.
Section 8 – Third-Party Links
The Services may contain hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you decide to leave the Services to access third-party sites, you do so at your own risk.
Section 9 – Relationship with Shopify
Luso Liquors is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Luso Liquors. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Luso Liquors.
You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Luso Liquors.
Section 10 – Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.
Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you.
Section 11 – Feedback
If you submit any ideas, suggestions, feedback, reviews, or proposals, you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose.
You represent and warrant that you own or have all necessary rights to all Feedback you submit, and that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right.
Section 12 – Errors, Inaccuracies and Omissions
Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
Section 13 – Prohibited Uses
You may access and use the Services for lawful purposes only. You may not access or use the Services:
- For any unlawful or malicious purpose
- To violate any regulations, rules, laws, or local ordinances
- To infringe upon or violate intellectual property rights
- To harass, abuse, harm, defame, or intimidate any person
- To transmit false or misleading information
- To send spam, junk mail, chain letters, or similar solicitations
- To upload or transmit viruses or any other malicious code
- To collect or track the personal information of others
- To use any robot, spider, scraping, or automated tools to access the Services
- To interfere with or circumvent the security features of the Services
Section 14 – Agents
This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity, without direct supervision.
No Agent may access, use, or interact with the Services unless it:
- Identifies itself in all HTTP/HTTPS requests by including "Agent/[agent name]" in the user agent string
- Does not conceal or obfuscate that interactions are from an Agent
- Does not mimic human behaviour or circumvent CAPTCHAs
- Responds truthfully to any prompt seeking to determine if interactions are from a human or computer
- Does not circumvent any measure intended to block, limit, or control Agent access
Section 15 – Termination
We may terminate this agreement or your access to the Services in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
Provisions relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will continue to apply following any termination.
Section 16 – Disclaimer of Warranties
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
Section 17 – Limitation of Liability
To the fullest extent provided by law, Luso Liquors, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, or replacement costs, arising from your use of the Services or any products procured using the Services.
Section 18 – Indemnification
You agree to indemnify, defend and hold harmless Luso Liquors, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, due to or arising out of:
- Your breach of these Terms of Service
- Your violation of any law or the rights of a third party
- Your access to and use of the Services
Section 19 – Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, without affecting the validity and enforceability of any other remaining provisions.
Section 20 – Waiver; Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written.
Section 21 – Assignment
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
Section 22 – Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where Luso Liquors is headquartered. You and Luso Liquors consent to venue and personal jurisdiction in such courts.
Section 23 – Headings
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 24 – Changes to Terms of Service
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
We will notify you of any material changes to these Terms in accordance with applicable law. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
Section 25 – Contact Information
Questions about the Terms of Service should be sent to us at the details below.
Luso Liquors
Email: lusoliquors.au@gmail.com
Phone: +61 0422 184 650
Address: 275 Homer Street, Earlwood, NSW, Australia, New South Wales