Last updated: May 24, 2026

Welcome to Luso Liquors (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and applicable privacy laws.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our Shopify-powered online wine store.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of personal information:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details
• Order history
• Account login details (if applicable)
• IP address and browser information

2. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Provide customer support
• Verify age eligibility for alcohol purchases
• Send order confirmations and shipping updates
• Improve our website and services
• Detect fraud or suspicious activity
• Comply with legal obligations
• Send marketing communications where permitted

3. Age Restrictions

4. Payments

Our store is hosted on Shopify and uses Shopify Payments to securely process payments.

Payment information is encrypted and handled directly by Shopify and its payment processing partners. We do not store your full credit card details on our servers.

For more information, please review: Shopify Privacy Policy

5. Sharing Your Information

We may share your information with trusted third parties where necessary to operate our business, including:

• Payment processors
• Shipping and delivery providers
• IT and website service providers
• Marketing platforms
• Legal or regulatory authorities when required by law

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyse website traffic, remember preferences, and support advertising campaigns.

You can manage or disable cookies through your browser settings.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, disclosure, or alteration.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Because our store operates using Shopify and other online service providers, your information may be transferred and stored outside Australia.

We take reasonable steps to ensure your information remains protected.

9. Your Rights

You may have the right to:

• Access personal information we hold about you
• Request corrections to inaccurate information
• Withdraw marketing consent
• Request deletion of certain personal data

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

The updated version will be posted on this page with the revised effective date.

12. Contact Us